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Privacy Policy

Last updated October 13, 2026

1. Information We Collect

We collect information you provide directly — your name, email address, phone number, citizenship/PAN details for verification, social media handles, follower counts, and payment account details (eSewa, Khalti, or Bank Details). We also collect usage data such as campaign activity, device information, and log data when you use Kolab.

2. How We Use Your Information

Your information is used to match creators with relevant campaigns, process payments, send notifications, verify identity, improve the platform, and comply with Nepali law. We do not use your data to train third-party AI models without your explicit consent.

3. Information Sharing

We share your public profile information with businesses when you apply to their campaigns. We do not sell your personal data to third parties. Verification documents (citizenship, PAN) are only visible to our internal review team.

4. Data Security

We use industry-standard encryption and access controls to protect your data. However, no method of transmission over the internet is 100% secure — we encourage you to use a strong, unique password and enable two-factor verification where available.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time from Settings. To exercise these rights or ask a question, contact us at info@kolab.com.np